Refund Policy
All garments at MG Studio are custom-tailored to your individual measurements. Because each piece is made specifically for you, we do not offer returns, exchanges, cancellations, or refunds once an order has been placed.
Alterations
If your garment requires a fit adjustment after delivery, we offer complimentary alterations within 2 weeks of delivery. No alteration requests will be accepted after this period.
- Domestic Orders (India): You are responsible for the courier cost to ship the garment to us for alteration. We cover the courier cost to ship it back to you.
- International Orders: All courier charges, both to and from MG Studio, are the customer's responsibility.
To request an alteration, contact us within the 2-week window via [Contact Us page / WhatsApp +91 9811723234] with your order number and the adjustment required.
Courier Charges on Original Orders
Shipping charges on your original order are governed by our [Shipping Policy] and are separate from the courier terms above, which apply only to alteration returns.
Damaged or Defective Items
If your garment arrives damaged or with a manufacturing defect, contact us within [X days] of delivery with photos of the issue, and we will arrange a repair or replacement at no cost to you.
Questions
For any questions about this policy, reach out via [Contact Us page / WhatsApp +91 9811723234].